I am Vincenzo,
a dynamic IT professional with over a decade of experience in managing complex projects, leading cross-functional teams, and implementing innovative technology solutions.

As a project manager for Braincomputing, I played a key role as point of contact between sales department, customers, and developers, ensuring smooth communication and alignment with the needs of all stakeholders. In just a few months, I successfully coordinated the development of two significant projects: an automation management application for cold rooms intended for butcher shops and a custom CRM for commission calculation. Both projects allowed me to enhance my coordination skills and translate complex requirements into practical, effective solutions, contributing to the success of the final products.

During my time at La Patria, I was involved in systems and network management, focusing on optimization and maintaining the IT infrastructure. I primarily worked with Windows Server on a vmware based virtualized platform, ensuring security and business continuity through backup and disaster recovery solutions with Veeam. On the networking side, I managed Cisco and Fortinet equipment, ensuring a stable and high-performing infrastructure. Additionaly, I played an active role in the migration to Office 365, helping to improve business productivity and simplifying the management of internal communications. This experience allowed me to hone my technical skills, successfully managing critical projects within tight deadlines.

In my role as IT Manager, I have embraced new challenges by applying Agile Project Management methods. I successfully led various projects, including two account migrations and a comprehensive renewal of the company’s IT process and systems. Utilizing agile approaches allowed me to manage complex projects efficiently and adapt to changing requirements. I was responsible for budget management, ensuring that financial resources were effectively planned, allocated, and monitored for all IT initiatives. Additionally, I implemented innovative solutions to optimize business processes and enhance system integrations, which significantly improved operational efficiency. My role also involved coordinating the IT team, managing vendor relationships, and providing support to the franchise network. To maintain high-quality standards, I closely monitored KPIs and SLAs, analyzing performance metrics to identify areas for improvement. I oversaw the administration of CRM, ERP, and BI platforms to ensure they effectively supported business operations. Finally, I designed and managed the IT infrastructure, including disaster recovery plans to guarantee business continuity.

My first experience in high-profile professional environments allowed me to grow and develop skills in managing complex projects. I led a team in the rollout of thousands of workstations, planning and organizing activities to ensure deadlines and objectives were met. I managed user accounts and access through Active Directory and conducted both routine and extraordinary maintenance on hardware and software. Operating under ITIL standards, I used platforms such as Jira, ServiceNow, and Remedy, ensuring a methodical and quality-oriented approach.

Customers I made happy :-)

Our digital agency, which began as a passion project, has trasformed into an exciting and rewarding journey. This venture has provided me with a diverse set of experiences across various domains, fostering strong professional relationships and facilitating collaborating with a wide range of stakeholders. I have been involved in analysis, focusing on project feasibility, scalability, and competitor research. I have managed projects using tools and methodologies such as GANTT, Scrum, and Kanban, ensuring efficient organization and a clear strategic vision. Additionally, I implemented and configured CMS and CRM systems to optimize digital and business management, while developing, engaging and functional front-end interfaces. On the design side, I focused on creating intuitive user experiences and impactful visuals, as well as producing print materials such as magazines, brochures, and business cards.I have also worked on search engine optimization and managed online advertising campaigns, refining my SEO and SEA strategies. This journey has not only enriched my professionally but also allowed me to explore different fields, fostering cross-functional and innovative expertise.

As part of GMD's IT team, I was responsible for managing the staging phase in the post-sales process, ensuring systems were properly configured and ready for deployment. I also handled data entry and management on Microsoft SQL databases, ensuring accuracy and consistency throughout the processes. Additionally, I worked on programming time-tracking badges, ensuring their full functionality was aligned with the company's requirements.

As a lab technician at Webnet Studio, I provided hardware and software support to both private and corporate clients. My responsibilities included advising on device purchases, reparing components, and delivering comprehensive, tailored technical assistance.

Certificate of completion for the course "Getting Started with Ansible" from SimpliLearn. This course provides an introduction to Ansible, a powerful automation tool used for configuration management, application deployment, and task automation. The course covers the basics of Ansible, including its architecture, installation, and usage, as well as practical examples and hands-on exercises to help learners understand how to use Ansible effectively in real-world scenarios.

This credential earner demonstrates knowledge of data analytics concepts, methodologies and applications of data science, and the tools and programming languages used in the data ecosystem. The individual has a conceptual understanding of how to clean, refine, and visualize data using IBM Watson Studio. The earner is aware of the job outlook in data and is familiar with the skills required for success in various roles in the domain.

The bearer of this certificate is hereby deemed proficient in using HubSpot APls in custom integrations. They have shown the requisite baseline knowledge needed to call APls, as well as the CRM's structure, proper authentication types, API guidelines and rate limits, and troubleshooting resources.

Elements of AI is a massive open online course (MOOC) teaching the basics of artificial intelligence. The course, originally launched in 2018, is designed and organized by the University of Helsinki and learning technology company MinnaLearn. The course includes modules on machine learning, neural networks, the philosophy of artificial intelligence, and using artificial intelligence to solve problems.

The MuleSoft Certified Developer - Level 1 (Mule 4) certification is designed for developers who want to demonstrate their proficiency in using MuleSoft’s Anypoint Platform to build and manage APIs and integrations. This certification validates that candidates possess the necessary skills to design, build, test, debug, deploy, and manage basic APIs and integrations using Mule 4.

How to manage projects without hierarchical constraints in increasingly hybrid contexts requires a clear strategy and assertive behavior. These elements form the foundation for successfully handling cross-functional projects.

Installation, configuration, and management of databases in a Microsoft SQL Server environment, including the implementation of referential integrity constraints (foreign keys) and table optimization.

Fundamentals of computer networks, providing the essential knowledge to understand the operation of devices such as routers and switches, configure a local area network, and gain basic knowledge of network security.

Microsoft Office Advanced, had a specific focus on Excel, I learned how to use advanced tools such as pivot tables, complex formulas, data management and automations with macros.

• 100/100 Grade

High school diploma divided into three-year (mechanical operator) and two-year (mechanical industry technician).

• 79/100 Grade